You subscribed to Sling TV only to enjoy that one-week trial and now you can’t find the button to cancel your subscription? Or did you just realize that you and Netflix were made for each other? Whatever be the reason, it’s easy to call off your Sling TV subscription. You could either cancel your Sling TV subscription from the ‘Account Settings’ page or by calling a support agent and asking him to do it for you.
Try canceling the membership on your own from the website and if things don’t work the way they are supposed to, you can always contact a representative for help.
Cancel Sling TV Subscription Online
Head to the Sling TV website and sign in to your account.
The dashboard showing your recent binges and recommended shows will appear. In the top right corner of the screen, you will see a ‘Cog’ icon. Click on it to open your account’s settings.
Click on ‘Manage Account’ to access additional account organization settings.
In the settings page, under ‘Your Subscription’, the info regarding your billing cycle is displayed. You can modify your subscription preferences by clicking on ‘Change Subscription’.
To cancel your subscription, click on the ‘Cancel Subscription’ option i.e. the third item in the list under ‘Your Subscription’ heading.
Sling TV will now try it’s best not to let go of you. You will get a pretty convincing message, where it asks you to pay for 2 months in advance and get this free antenna thing but don’t get carried away.
Click on the grayed-out option that says ‘Cancel Subscription’. Usually, you don’t get to access grayed out options but here, you can click on it.
You will now be asked why you decided to cancel sling tv subscription. There will be five reasons to choose from. On the next page, you can even leave written feedback. Let them know why you are going away and your feedback will be analyzed by the concerned department at Sling TV to improve the service.
Click on ‘Cancel Subscription’ and you will be taken to a page with some info on restarting your subscription. On this page, if you close your browser, your cancellation request won’t be processed so this is the last page before you actually cancel your subscription.
To confirm your request, click on ‘Confirm My Cancellation’. Later on, if you want to get back to Sling TV, you can simply log in to your account and click on ‘Restart’ for resubscribing.
A huge green tick in the next page means that your subscription cancellation request was received and processed. You can watch Sling TV until the end of your current billing cycle. If you are unable to cancel Sling TV after following these steps, the servers may be down so you might want to wait a few hours for the service to come back online.
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Have Your Subscription Cancelled by a Sling TV Agent
If you are unable to cancel your subscription from your account’s settings page, you need to contact a TV agent.
Sling TV support representatives can be reached at 1-888-291-5217.
The representative will collect your account credentials and want the reason why you decided to cancel sling tv. You will receive an email regarding your subscription’s expiry once the agent has done his job.
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