Surat (Gujarat) [India]: Xiaomi India announced the launch of a dedicated Sign Language Support feature, underscoring its commitment to making technology accessible to all. This new service aims to bridge the communication gap for hearing and speech-impaired users, ensuring a seamless and inclusive customer experience.
Xiaomi has invested in a team of trained sign language interpreters to provide one-on-one support in both English and Hindi languages. This human-centered approach empowers users to interact effectively with Xiaomi’s products and services, regardless of their communication abilities.
How to Access Sign Language Support
Customers can easily request sign language assistance by contacting Xiaomi Customer Care via WhatsApp. They will be asked to select their preferred time slot for a virtual consultation. Once confirmed, a video link will be shared for the scheduled session.
Availability and Hours of Operation
The sign language support service is available 365 days a year, from 9:00 AM to 6:00 PM, Monday to Sunday. The dedicated team of interpreters is ready to assist customers with inquiries, order-related questions, and technical support.
A Step Towards Inclusive Technology
As a global leader in technology and innovation, Xiaomi believes in the power of technology to help enhance human connection and increase opportunity and access for all, which makes this new sign language feature service one of the company’s latest endeavours to provide accessibility features.
Start a Sign Language Video Call with Xiaomi Customer Support here: https://www.mi.com/in/support/
About Xiaomi Corporation
Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018 (1810.HK). Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.
Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.
Xiaomi is one of the world’s leading smartphone companies. According to Canalys, the company’s market share in terms of smartphone shipments ranked No. 3 globally in 2022. In December 2022, MAU of MIUI reached approximately 582 million globally. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 589 million smart devices connected to its platform as of December 31, 2022, excluding smartphones, tablets and laptops. Xiaomi products are present in more than 100 countries and regions around the world. In August 2022, the company made the Fortune Global 500 list for the fourth time, ranking #266, up 72 places compared to 2021. Xiaomi is a constituent of the Hang Seng Index, Hang Seng China Enterprises Index, Hang Seng TECH Index and Hang Seng China 50 Index.
Xiaomi India is the number 1 Smart TV brand since Q2 2018 IDC Worldwide Quarterly Tracker.
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